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Our German fan customers share their experirences below
 
Order: 2816
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: shipping was included, price was better than local options including the big box stores - product arrived in just a couple days - was very pleasantly surprised
 

Order: 2722
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 2480
Rating: OK
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Awful
Customer Service Rating: OK
Title:
Body: The web site is sprawling and not well organized. The emails I received after the sale were sparse and incomplete. I expected but did not receive an invoice in the mail. Customer service on the other hand was prompt and efficient. I am installing the product next week so I can't speak to the quality or value for money. Please hire a website designer who is familiar with the yahoo store to help you take your otherwise excellent business to the top!

Order: 2457
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very informative website. Questions answered by a knowledgeable and courteous staff. I will be buying more of their products in the near future. Thank you very much for your help...............Noble Carney

Order: 2382
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I purchased a 12" German attic fan to help remedy a 56 year old house that has suffered a lot of water damage from moisture accumulating in the attic and then running down the north wall during the winter months. - I have kept the new fan running almost constantly for several months now. The fan runs as well as the day it was installed. The power of this little 12" fan is truly amazing! - Because of the power and quality of this fan, I have since purchased a 10" and an 8" fan for uses other than attic power ventilation. These two new fans have the same quality and amazing power (for their size) as the 12" fan does.

Order: 2368
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The 12" German made attic power ventilator fan was everything that Horizon Energy of Phoenix, Arizona said it would be - AND MORE!!! The amount of air it moves is very impressive, and it is relatively quiet considering the power of the airstream it generates. The dimensions of the fan and mounting box given on the website were very precise, and allowed me to build a good mounting surface in advance of delivery. - Sheet metal mounting box was very sturdy. - High quality all around.

Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
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Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Awesome fan! Very quiet and very powerful. Much more effective than the earlier model I bought from Home Depot.

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
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Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have had two positive purchase experiences with insulmation (SaveNRG). The first was the purchase of Thermal Control Membrane (TCM) and the material works as stated on the website. I know because I have a room that is inaccessible through the attic and I was unable to put the TCM in that room. The rest of the house has the TCM installed and there is a significant difference in temperature between the room without TCM and the rest of the house. The second purchase, two years later, was for the german attic fans and they work as described as well.

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: A bit spendy, but you get what you pay for. No complaints about the product or the vendor; both are very good to excellent.

Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
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Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Was very pleased with the product provided. The fan operated very smoothly and quietly, much quieter than I expected. This is exactly what I was anticipating and the reason why I paid a premium for this product. It was satisfying to receive exactly what you expected.

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The 14" German Fan is perfect. It is really worth the extra money. The quality is outstanding and customer service is very responsive. I wanted a few feet of extra wire and it was provided at no charge. A pleasure to deal with this company.

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: After months of surfing the internet for information on how to save energy, I found all I needed and more at the Horizon Energy Systems website. Further, they have excellent customer service; I was very satisfied.

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: It was a pleasure to do business with www.savenrg.com except next time I will make sure the parts are ready to be shipped before ordering. I had to wait weeks on back order but customer service kept me abreast of the status. The product is exceptional and I highly recommend it.

Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
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Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent quality product. Courier service damaged one component during shipping but the vendor was quick to send a replacement even though the problem was not their fault. This is a top notch provider of excellent quality products that perform as promised.

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I spoke with the CEO of the company. I went with his recommendations on my particular project. I'm very pleased with the results. Although the German attic fan is expensive,I expect a much higher satisfaction from it in the years to come. Noble Carney

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Brad an insulmation were great. Very friendly and prompt service. The items I purchased were top quality...everything I hoped they would be.

Order:  
Rating: OK
Comments: Price Rating: Bad
Shipping Options Rating: Excellent
Delivery Rating: Awful
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: I think the people are great and the idea is valid but they need to come up with a vented sheet instead of the chips for easier installation. I had a few problems. The delivery of product did not occur on the day promised (before a long weekend) and it turned into hot summer before I had another chance. The deployment of the chips was much harder and took longer than expected with numerous trips to the attic. Even in the early hours I was still soaked. The chips did not completley cover requiring a second order. I was given a discount for more product but the project still cost more than expected. The second order came with a second blower I did not need. I was not charged and was reimbured for return shipping but still had to mail back. Spending time in the attic is not fun. I cut myself which endend in the ER and broke through the bathroom ceiling leaving a big mess and requiring a big fix. I would not do this myself again. I have not checked on utility savings but am hopeful to have lower bills.

Order:  
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The purchase was a high quality attic fan for a higher price than I've ever paid for an attic fan. Time will tell if it was a good investment.

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Prompt order. Co. kept me informed on brief backlog, and then when shipped. Helpful after receipt in answering questions re: installation. Product has met our needs fully.

Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: Since I have never use this product before, I had to get an expert to instruct me how to use the product. I found that they were very helpful and knowledgeable. They gave me the confidence I need to install it myself and save some money.

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order:  
Rating: Awful
Comments:

Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Awful
Customer Service Rating: Awful
Title:
Body: significant problems getting order charged to my credit card.........attempted 3 times due to error on the part of hes staff.

Note: This customer requested 2nd day shipping after the order was placed which changed the amount and invalidated the bank
approval code. 


Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My shopping experience with Horizon Energy Systems was excellent. I received an email after my order letting me know when they would be shipping it. I ordered it on a weekend and it was shipped promptly the following Monday. I would do business with them again, and I have told many people about their product and service. I'm a happy customer!

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Sent pictures of before and after. Product worked great. I am recomending it to all my neighbors!

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
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Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Answered all my questions and were great to deal with

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: We did purchase your reflective film (Mylar sheet stuff) and an attic fan and we couldn’t be happier. The fan was amazingly easy to install and works like a charm, though I couldn’t give any stats yet as summer isn’t quite here in AZ. I think it will make a huge difference in keeping the attic cool and thus allowing the HVAC air handler up there to work more efficiently. The film was also very interesting and on the day I put it up (afternoon on a west wall) I could literally feel the difference on a section where I installed it versus a section where I didn’t and it made a huge difference to the heat coming through the wall. All in all, we are very happy with your products as well as customer service and I really think the combination of the attic fan and reflective film will make a good dent in keeping our house energy efficient. -Matt @ The3dStudio.com

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This is an excellent merchant who provides outstanding service. I only listed the price as very good simply because the product I bought from Horizon is Mercedes-Benz quality, and hence not cheap. A totally satisfied customer in Indiana, Steve

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order:  
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Title:
Body: I have replaced my home store fan with a 14 inch from horizon,WOW what a difference.It's like having a mini whole house fan up there and it's quiet too! My other one would rumble when on.If anyone is thinking about getting this fan, go for it,it works as advertised. It is new, so i hope it lasts a long time,which i think it will because it is balanced so well,it will not shake itself to death.Only complaint, they did'nt answer my email for installation,but,i reread there web site and the answer i needed was there. All told, a good company and product, do not hesitate to deal with them.

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: will do business with horizon again in the future,as they do exactly what they say they will do.A professional organization with unique products and common sense approach to save energy. they use non technical tools to verify the effectiveness of their products and all the senarios that will affect product performance in the future...

Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: fan unit was delayed by ups for 2days.when received unit the thermostat was located under the fan grill,which surprised me.no protective buffering.(thats going green!this is one tough fan,higher capacity than expected!well balanced.awaiting 16" vent for installation.overall experience,very satisfactory,this unit appears to be a contractor installation item and not a project for dummies like me as there are no wiring instructions for the fan...

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I recently purchased a 14 attic gable fan from Horizon Energy Systems. I researched fans and knew I wanted a high quality fan with a good guarantee. Horizon Energy Systems sells such a fan. I was informed that the fan was temporarily out of stock, but I was given a date the fan would be in stock and when it would ship to me. I received confirmation of the stated shipping date and was given a tracking number. The fan arrived when I was told it would. The order was complete and in good condition when received. Customer service was outstanding. Because I was promptly informed of the out-of-stock status I decided to wait (approximately one week) to get the fan I wanted. I have not regretted that decision. I would recommend Horizon Energy Systems to anyone looking to purchase quality merchandise from a seller who kept me informed of the order status every step of the way. If only other sellers were this good.

Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Bad
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
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Order:  
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Order:  
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Their service was much better than expected these days. They responded very well, provided much needed information, called me with a question, made some electrical connections for me and delivered the product promptly. I would not hesitate to recommend. Life would be so much easier if every company I deal with provided the same great service.

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I ordered their product over the internet one evening then thought I made a mistake a few hours later. I e-mailed them to put a hold on the order. The next day, I called them and they did just that. They told told me to call them whenever Im ready for them to ship it. A litte more than a week later, I had them ship it. Even though it went up in price during that time, they sold it to me at the lower price! SUPER PEOPLE and SUPER COMPANY! AMAZING PRODUCT!

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Information on raddiant barrier were very educational, informative and their products preformed better than advertised. I have had the chips installed and could not be happer about the savings on my ele bill.

Order:  
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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